SneakerPutt

Return & Exchange Policy

Last updated [July 29, 2020]

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us in an exchange for an available product of equal or lesser value. Please see below for more information on our return and exchange policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition. 

RETURN PROCESS 

To return an item, [please email customer service at info@sneakerputt.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase or order confirmation, and mail your return to the following address:

 

SneakerPutt

Attn: Returns

RMA #:

29271 Centerville Road

La Motte, IA 52054

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange credit. Please allow at least 5 days to process the exchange credit. We will notify you by email when your return has been processed and your exchange credit has been created.

 

QUESTIONS

 

If you have any questions concerning our return and exchange policy, please contact us at info@sneakerputt.com